Terms & Agreements
All prices are list, F.O.B. factory, London, Ontario and are plus
all applicable government taxes. In case of special
cartoning, less than a full carton, a charge of $8.00 list per carton will be applied. Due to changes in the cost of labour and materials, we reserve the right to change specifications and prices of the items shown and described in this catalogue at any time, without prior notice. Any changes or additions are subject to extra charges and longer lead time, which will be quoted on request. An additional net minimum charge of $10.00 or 1% of invoice (whichever is the greater) will be made on any pre-paid shipment, which we have pre-paid and charged for our customers. The net minimum invoice is $50.00 net plus tax.
All weights and measurements indicated are approximate. Figures stated are for small orders only. Packaging methods can vary depending on the size of the order,etc. All freight quotes are estimates only. Under no circumstances will Rodo Industries assume responsibility for the difference of increase in freight charges. If a carrier is not specified on your purchase order, we reserve the right to ship with a convenient carrier, collect to the purchase, at the current rates. Under no circumstances shall we assume responsibility for shipping costs unless authorized in writing.
Rodo Industries requires all orders in writing to avoid error and/or duplication. To prevent delay in processing orders, please make sure purchase orders show complete detail concerning model number, fabric name, and colour, wood finish, metal frame finish and anything other than standard.
Change and/or Cancellation of Order Orders cannot be changed or cancelled without written notice by E-mail, Fax or Mail to the Rodo Industries head office. Special Order items and upholstered items already in production are not Subject to change or cancellation.
Less 2% 15 days, 3% C.I.A.,N/30 from date of invoice. Payments must be received no later than the dates given to qualify for these discounts. All accounts unpaid after 30 days will be on credit hold until brought up to date. Contact our office for large quantity discounts. Interest will be charged on all accounts over 30 days at a rate of 1 ½% per month, 18% per year. Note: All unpaid disallowed discounts will remain outstanding on accounts receivable list until paid in full.
Rodo Industries warrants its products to be free from defects in materials and workmanship for a period of one year from the date of delivery. During this warranty period, Rodo Industries will repair, or at its option, replace products that are proven to be defective. This warranty does not apply to damages resulting from accident, alteration, tampering, misuse, negligence or abuse. No person, firm Or corporation is authorized to commit Rodo Industries for any expense in connection with repairs or modifications to our products without prior written authorization from the head office. If repairs or modifications are made without our authorization, warranty is void. We offer no warranty on replacement parts purchased separately, such as bases, castors, glides etc. Rodo Industries liability is limited to the repair or replacement of the defective items at Rodo’s factory in London, Ontario. Because of variation, over which Rodo Industries has no control, This warranty does not extend to colour, grain, or texture of wood or laminate. The only warranty on upholstery materials is that which may exist to us from the material manufacturer. We assume no responsibility for the durability of customers own material.
Rodo Industries Inc. will do its utmost to meet required delivery Dates, but under no circumstances will Rodo Industries assume any liability for late deliveries. This applies to all orders. found unsuitable.
Title of Products
Goods that are shipped remain the property of Rodo Industries until paid for in full.
No retunes of goods will be accepted without a return authorization number and shipping instructions from Rodo Industries. Upon approval, the merchandise is subject to a 15% restocking charge. returns of defective goods are regulated by Rodo Industries warranty policy and must follow Rodo Industries procedure.
Any claims against Rodo Industries for defects, errors, or shortages must be made by the purchaser in writing within 10 days after delivery. Failure by the purchaser will constitute acceptance of the goods and a waiver of any defects, errors, or shortages. Freight claims must be made by the consignee directly with the carrier. Rodo Industries assumes no liability after the merchandise is accepted by the carrier. Buyer assumes all responsibility, risks and liability for loss of profits, injury or direct, indirect, incidental or consequential loss or damage or expense of any kind or nature, whatsoever arising in any manner whatsoever, resulting from or in any way connected with the possession, handling or use of the goods sold hereunder or the inability to use the good sold hereunder after the goods have left Rodo’s plant or fro any other cause. In no case shall Rodo be liable For special or consequential damages whether base on contract or tort.
Policy for COM
Rodo Industries can accommodate customers who prefer using their own material for upholstery. Yardage requirements are indicated in the Price List for each model and are based on 54” wide material. Additional yardage may be required if pattern-matching is required and must be specified by the customer. All materials must be tested by Rodo Industries of the actual product, and Rodo Industries reserves the right to reject materials that are found unsuitable.
Sales Line: 1-800-265-1280
To prevent delay in processing order, follow these simple steps before faxing or emailing your order:
1.Prepare your order carefully.
2.Give your name, complete business address and Phone/fax numbers then your P.O. number.
3. Preferred shipping method and/or desired delivery date. 4. State your order in proper sequence (i.e. quantity, model, number, size, fabric name and colour, wood finish, metal frame finish, note anything other than standard).
All inquiries and correspondence should be directed to:
Rodo Industries Inc.
44 Meg Drive, London, Ontario
Or visit us on the Web at: www.rodoinc.com
Note: Rodo Industries assumes no responsibility for any printing errors in this book. Wherever Rodo Industries is used it is assumed to mean Rodo Industries Inc.